Kustom Limited Product Warranty

WHO IS COVERED

The Kustom Limited Warranty applies to the original retail purchaser. The original purchase receipt is required for any warranty claims. This Warranty applies only to products purchased in the United States by a U.S. resident. Products purchased by a consumer living outside the United States from a U.S. Kustom Dealer or a U.S.- based website are NOT covered under the terms of this limited warranty. Products purchased outside the United States are subject to country-specific warranties. Contact the Kustom International Distributor in your country for details. Kustom warrants this product to be free of defects in materials and workmanship for a period of three (3) years from the original date of purchase. Kustom warrants loudspeakers and batteries to be free from defects in material and workmanship for a period of one (1) year from the date of original purchase. Speaker must be inspected by Kustom or an Authorized Service Center for damage or misuse. Speakers damaged due to overpowering are not covered under this warranty. Kustom reserves the right to repair or replace the speaker with one of comparable quality

Kustom Warranty

Download a copy of the Kustom Warranty for your records.
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WHAT IS NOT COVERED?

This warranty is subject to the following conditions and exclusions: Defects caused by wear and tear, misuse or neglect are not covered by this warranty.

This warranty will be void if:

The unit has been altered or modified.

The serial number has been removed or defaced.

The unit has been operated improperly.

This warranty is for Kustom products only. Any service claims resulting from other brands used in conjunction with Kustom products will not be allowed or honored.

WHERE DO I GO?

All warranty service must be performed by Kustom or by an Authorized Kustom Service Center. All component replacement costs will be assumed by Kustom within this warranty period. The labor costs will be covered by Kustom according to the established current rate schedules. Transportation to and from the warranty center is the sole responsibility of the purchaser. Kustom assumes no liabilities for damages incurred in transit to or from the service center.

WHAT DO I DO?

If warranty repairs become necessary, the owner is responsible for delivery of the unit to an Authorized Kustom Service Center. If return is to be made to Kustoms, the customer must first obtain a Return Authorization from Kustoms’ Service Department by telephone or mail. After receipt of a Return Authorization, the owner must ship the unit with a copy of the original sales receipt and a detailed description of the needed repairs. Please include your Return Authorization number on all correspondence. Repaired products will be returned freight collect. Kustom will, at its option, repair or replace defective parts or products.

LIMITATION OF WARRANTY

KUSTOM SHALL NOT BE LIABLE UNDER ANY CIRCUMSTANCES FOR CONSEQUENTIAL, SPECIAL OR INCIDENTAL DAMAGES RESULTING FROM ANY DEFECT IN OR FAILURE OF KUSTOM PRODUCTS. KUSTOMS LIABILITY AND YOUR REMEDY FOR DAMAGES AGAINST KUSTOM SHALL NOT EXCEED THE AMOUNT OF THE PURCHASE PRICE OF THIS KUSTOM PRODUCT.

The above limitations or exclusions shall be limited to the extent they violate the laws of any particular state.

This Warranty gives you specific rights.

You may have other legal rights, which vary from state to state.

Original Sales Receipt or legible copy must be presented for any warranty repair or transaction.